Technology
The performance effects of it-enabled knowledge management practices
2010
A study on how IT-driven knowledge management practices impact business performance.
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A study on how IT-driven knowledge management practices impact business performance.
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"The extensive literature on knowledge management spans several fields, but there are remarkably few studies that address the basic question as to whether knowledge management practices improve organizational performance. I examine that question using a national probability sample of establishments, clear measures of IT-driven knowledge management practices, and an experimental design that offers a unique approach for addressing concerns about endogeneity and omitted variables. The results ind...
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